Shipping policy
SHIPPING POLICY
Last updated: July 14, 2026
Thank you for shopping with AnotherDAMMFind. Because our products are made to order, production and shipping times may differ from those of traditional retail stores.
PROCESSING TIME
Most products are custom-made after an order is placed through our print-on-demand production partners.
Please allow approximately 3–7 business days for production and processing before your order ships.
Processing times may be longer during holidays, sales, severe weather, supply shortages, or periods of unusually high order volume.
Business days do not include weekends or federal holidays.
SHIPPING TIME
Estimated shipping times begin after the order has completed production and has been transferred to the shipping carrier.
Estimated delivery times are:
United States: approximately 5–12 business days
International orders: approximately 10–20 business days
These timeframes are estimates only and are not guaranteed. Delivery may take longer because of weather, carrier delays, customs inspections, local postal conditions, holidays, or other circumstances outside our control.
SHIPPING COSTS
Shipping charges are calculated at checkout based on factors that may include:
Delivery destination
Product type
Package weight
Number of items ordered
Fulfillment location
Shipping carrier and service selected
Shipping rates are determined by our fulfillment partners and shipping carriers. AnotherDAMMFind does not directly control these rates.
Shipping charges may change without notice because of fuel costs, carrier policies, economic conditions, destination surcharges, or other factors.
ORDER TRACKING
When tracking information becomes available, you will receive a shipping-confirmation email containing a tracking number or tracking link.
Please allow time for the carrier’s tracking system to update after the shipping label is created. Tracking information may not show movement immediately.
Some international shipping methods may provide limited or no tracking after the package leaves the United States.
MULTIPLE PACKAGES
Items in the same order may be produced by different print providers or shipped from different fulfillment locations.
As a result, your order may arrive in more than one package and on different delivery dates.
You will not be charged additional shipping solely because an order is divided into multiple shipments after checkout.
DELIVERY ESTIMATES
All production and delivery dates are estimates.
AnotherDAMMFind cannot guarantee delivery by a specific date unless that guarantee is expressly stated in writing.
Placing an order close to a holiday, birthday, event, deployment, reunion, or other deadline does not guarantee that the order will arrive before that date.
Customers should place time-sensitive orders as early as possible.
INTERNATIONAL SHIPPING
AnotherDAMMFind may offer shipping to customers outside the United States when supported by Shopify, Printify, our production partners, and available shipping carriers.
International shipping availability, costs, tracking, and delivery times vary by destination.
Certain products may not be available for delivery to every country because of carrier restrictions, production limitations, local laws, or import regulations.
CUSTOMS, DUTIES, AND IMPORT TAXES
International orders may be subject to:
Customs duties
Import taxes
Value-added tax
Brokerage fees
Handling fees
Other charges imposed by the destination country
These charges are the responsibility of the customer and are not included in the product price or shipping charge unless specifically stated at checkout.
AnotherDAMMFind does not control these charges and cannot predict their amount.
We are not responsible for delays caused by customs inspections, border processing, unpaid import fees, or local authorities.
INCORRECT OR INCOMPLETE SHIPPING ADDRESSES
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please review your address carefully before submitting your order.
Because production may begin shortly after an order is placed, we cannot guarantee that an address can be changed after checkout.
Contact us immediately at richdamm@anotherdammfind.com if you notice an address error.
AnotherDAMMFind is not responsible for packages that are delayed, returned, misdelivered, or lost because the customer supplied an incorrect or incomplete address.
If an order must be produced or shipped again because of an incorrect address, additional production and shipping charges may apply.
RETURNED OR UNDELIVERABLE PACKAGES
A carrier may return a package because of:
An incorrect address
An incomplete address
Failure to claim the package
Refusal of delivery
An inaccessible location
Unpaid customs charges
Repeated unsuccessful delivery attempts
If a package is returned, contact us at richdamm@anotherdammfind.com.
Additional charges may apply to resend the order. Refunds for returned or unclaimed custom-made products are not guaranteed.
DELIVERY DELAYS
Once an order has been transferred to the carrier, delivery is primarily controlled by the carrier.
AnotherDAMMFind is not responsible for delays caused by:
Severe weather
Natural disasters
Carrier disruptions
Labor disputes
Transportation interruptions
Customs inspections
Incorrect addresses
Holiday volume
Government restrictions
International conflicts
Events beyond our reasonable control
We will make a reasonable effort to help you locate a delayed shipment when tracking information is available.
LOST PACKAGES
If tracking information shows no movement for an extended period or the package appears to be lost, contact us at:
Please include your order number and shipping information.
We may need to contact the fulfillment provider or carrier before determining whether a replacement or other resolution is available.
A package is not necessarily considered lost simply because tracking has not recently updated.
PACKAGES MARKED DELIVERED
If tracking shows that your package was delivered but you cannot locate it, please:
Check around your property and delivery area
Ask household members or neighbors
Check with building management, a front desk, or mailroom
Contact the local shipping carrier or post office
Allow one additional business day, as some carriers mark packages delivered before final drop-off
After completing these steps, contact us at richdamm@anotherdammfind.com if the package is still missing.
AnotherDAMMFind is not responsible for theft or loss occurring after a carrier confirms delivery to the address supplied by the customer. However, we will review the circumstances and assist when reasonably possible.
DAMAGED PACKAGES OR INCORRECT ITEMS
If your order arrives damaged, defective, misprinted, or incorrect, contact us promptly at:
Please include:
Your order number
A description of the problem
Clear photographs of the item
Clear photographs of the packaging and shipping label, when applicable
Do not return the item unless we provide instructions.
Replacement eligibility is determined based on the circumstances, supporting photographs, the production partner’s requirements, and our applicable return or refund policy.
ORDER CHANGES AND CANCELLATIONS
Because each product is made to order, production may begin soon after checkout.
We cannot guarantee that an order can be changed or canceled after it has been submitted.
Contact us immediately at richdamm@anotherdammfind.com if you need assistance. We will attempt to help, but changes or cancellations may not be possible once production has started.
SHIPPING RATE CHANGES
Shipping rates may change without notice because of carrier pricing, fuel surcharges, inflation, economic conditions, delivery-area fees, international conditions, or changes made by fulfillment providers.
The shipping amount displayed and accepted at checkout will generally apply to that order unless a technical error, incorrect address, or unusual shipping restriction requires further review.
CONTACT
For shipping questions, contact:
Legal business name: AnotherDAMMFind.com
Business address: 974 Pacific Street, Baldwin, NY 11510, USA
Customer-service phone: 516.410.8484
Support email: richdamm@anotherdammfind.com
Website: https://anotherdammfind.com